I Put It in Writing. You Put Your Own Spin on It. šµš«
You know that feeling when you sit down to write an email and actually put some thought into it? I mean real thought. You organize your thoughts, explain the situation, include the important details, provide context, and maybe even reread the whole thing three times because you want to make absolutely certain the person on the other end cannot possibly misunderstand what you're saying. You carefully choose your words, make sure the information is in the right order, and perhaps even add a little background information because you know that without it, your question might not make sense. Eventually, you hit send and sit back feeling pretty good about yourself. “Okay,” you think. “That was clear. There is absolutely no way this could be misunderstood.” And then the response arrives. You open it, read it once, and immediately get that strange feeling in your stomach. You read it again because surely you must have missed something. Then you go back and reread your original email bec...